Privacy Policy kiss771 – Your Personal Data Protection

1Introduction

Kiss771 (hereinafter referred to as "we", "the platform", or "kiss771") operates an online gaming platform in Malaysia and is committed to protecting the privacy of every member who uses our services. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information.

By registering as a member or using any part of the kiss771 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

This policy applies to all information we collect through the kiss771 website, mobile app, and all related communication channels including customer support via live chat.

2Personal Data We Collect

We collect various types of data depending on how you interact with the kiss771 platform. The following are the main categories of data we handle:

We also collect data you provide voluntarily, such as communication preferences and additional profile information you choose to share while using the platform.

3How We Use Your Data

Every piece of data we collect is used for a clear and legitimate purpose. We do not use your data for purposes unrelated to platform operations or legal requirements.

• Account management — processes registrations, verifies identities, and maintains accurate account records.
• Transaction processing — verifies deposits, processes winning Withdrawals, and maintains financial records required for tax compliance and audits.
• Platform security — detects suspicious activity, prevents fraud, manages risk, and protects gaming integrity for all members.
• Customer support — addresses enquiries, resolves complaints, and improves services based on your feedback.
• Service communication — sends important notifications related to your account, transactions, policy changes, and promotions you have opted in to receive.
• Legal compliance — fulfils obligations under anti-money laundering (AML) laws, data protection regulations, and regulatory body requirements.
• Platform improvements — analyses aggregated usage patterns to improve user experience, system performance, and game offerings.

4Data Storage & Security

Data security is at the core of kiss771's operations. We implement multiple layers of technical and organisational protection to ensure your personal data remains secure at all times.

• 256-bit SSL Encryption protects all data transmitted between your device and kiss771 servers.
• Encryption of data at rest — all sensitive data stored on our servers, including KYC documents and financial information, is encrypted using AES-256 standards.
• Role-based access control — only approved personnel with a legitimate business need may access members' personal data, and every access is logged for audit purposes.
• 24/7 Monitoring — our systems are continuously monitored to detect security threats, intrusion attempts, and suspicious anomalies.
• Secure backups — data is regularly backed up to a secure, separate location to ensure service continuity.

Your personal data is retained for as long as your account is active and for the period required by applicable law — typically 5 to 7 years after account closure for financial record-keeping and AML compliance purposes. Once the retention period ends, data is securely deleted.

5Data Sharing & Disclosure

Kiss771 does not sell, rent, or disclose your personal data to third parties except in the following clearly defined situations:

• Payment processors — approved payment service providers require limited access to transaction data to process your deposits and Withdrawals. They are bound by strict confidentiality agreements.
• Identity verification — trusted third-party KYC services are used to verify identity documents. They receive only the data necessary for verification purposes.
• Legal requirement — we will disclose data when required by a court order, regulatory directive, or valid legal compliance obligation.
• Protection of vital interests — in cases involving a serious threat to an individual's safety, we may disclose the necessary data to the relevant authorities.
• Business transfer — in the event of a merger or acquisition, member data will be transferred as part of the assets, with prior notice given to members.

All third parties working with kiss771 are required to sign data processing agreements that set out privacy protection obligations aligned with our policy.

6Cookies & Tracking Technologies

Kiss771 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly.

• Essential cookies — required for core platform functions such as Login sessions, security verification, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies — collects aggregated, anonymous information about how visitors use the platform to help us improve site performance.
• Functional cookies — remembers your preferences such as language and display settings to deliver a more personalised experience.
• Analytics cookies — helps us understand overall platform usage patterns, the most frequently visited pages, and areas that need improvement.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect some features of the kiss771 platform.

7Your Rights as a Data Subject

You have clear rights regarding your personal data held by kiss771. We respect these rights and provide straightforward mechanisms for you to exercise them:

To exercise any of the above rights, contact our privacy team via live chat or email. We will respond to your request within 14 working days. In complex cases, we may require up to 30 days and will notify you accordingly.

8Children's Data Protection

The kiss771 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect, store, or process personal data of individuals under the age of majority.

If we discover that personal data of someone under the age of 18 has been collected unintentionally, we will take immediate action to delete that data and close the associated account. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us right away.

9Privacy Policy Amendment

Kiss771 reserves the right to update this Privacy Policy from time to time in line with changes in law, industry practices, or operational requirements. Any material amendments will be communicated to members via:

• In-platform notification at least 7 days before the amendment takes effect.
• A clearly displayed notice on this Privacy Policy page along with the latest update date.
• An email will be sent to the address registered on your account for significant amendments.

Continued use of the platform after the amendment's effective date constitutes acceptance of the updated policy. You are advised to review this page periodically.

10Contact Us Regarding Privacy

If you have any questions, concerns, or complaints about how we handle your personal data, the kiss771 privacy team is here to help:

• Live Chat — the fastest channel, available 24/7 directly from the kiss771 platform.
• Privacy Email — [email protected] for personal data-specific enquiries.
• General Support Email — [email protected] for general enquiries.

We are committed to addressing all privacy enquiries seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection regulatory authority.